3Beats Shipping Guide

Your Item Sold! Now What?

Shipping precious gear can be daunting. Luckily, we are experts on the subject and happy to share our knowledge!

Before a Sale

Your item will automatically be marked as free shipping in a box or envelope based on the category you choose. Small items such as bits and bridles can fit in a padded envelope, while larger items such as blankets and riding boots ship in a box.

After a Sale

You will receive a shipment label directly in your inbox after your item sells. Check out the shipping guide below to get an idea of the size of box you need.

1

Item Ordered

2

Payment Verification

For your protection, we verify the buyer’s information and secure payment on high cost items.

3

Payment Cleared

It may take up to two days for a payment to clear.

4

Item Cleared for Shipment

When the item is cleared for shipment, it must be shipped within 3 business days.

3Beats Shipment Protection

SIMPLE, FAST, SAFE

Insure your shipment with 3Beats Shipment Protection for a fraction of the price of your item. If anything is lost or damaged during shipping, you are covered, and our responsive and friendly support team will help to resolve any issues quickly.

For only 10% of the item’s cost, receive 100% in shipment protection.

Benefits Include

File a Report Directly with 3Beats

Use 3Beat’s short and simple damage report form.

Work with an Equestrian

Speak directly to an equestrian who understands the value of your item.

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Reach a Fast Resolution

Receive payment or help repairing gear quickly with one-on-one support.

Peace of Mind for Sellers & Buyers

Buyers will be able to see if your item has 3Beats Shipment Protection

We do not offer 3Beats Shipping Protection on horse trailers, tack trunks, jumps, or other oversized items.

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3Beats Shipping Options

When you create a listing on 3Beats, you will need to price your item to cover any expected shipping charges. All items will automatically be set to free shipping with 3Beats UPS discounted rates. 3Beats deducts the shipping charges from your payment based on the shipping guide below. These are averages based on weight and location within the US according to the category of item.

3Beats will automatically send you a shipping label when your item sells. You only need to print out the label and drop the shipment at a UPS drop-off location. Customers will automatically receive shipping updates with tracking info.

Please note, we do not offer shipping to Hawaii or Alaska.