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3Beats Code of Conduct

3Beats respectfully requires that all users of its sites adhere to the following Code of Conduct as a prerequisite to being a member of the 3Beats community.

  • Always adhere to 3Beats’s Terms of Use.
  • Only use the platform if you are over 18 years old or have the supervision of an adult or guardian who is over 18 years old.
  • You are solely responsible for your conduct and activities on 3Beats and regarding to and any and all data, text, information, usernames, graphics, images, photographs, profiles, audio, video, items, and links (together, “Content”) that you submit, post, and display on 3Beats.
  • Your Content and your use of 3Beats shall not be false, inaccurate or misleading, fraudulent or involve the sale of illegal, counterfeit or stolen items. You may not list items that encourage the sale of counterfeit or fraudulent items such as blank certificates or other blank items that can be used to claim authenticity. Nor can you sell certificates of authenticity independent of the actual tack or item to which it’s attributable.
  • You shall not infringe upon any third-party’s copyright, patent, trademark, trade secret or other proprietary or intellectual property rights or rights of publicity or privacy.
  • You shall not violate any applicable law, statute, ordinance or regulation.
  • You shall not sell items that have been identified by the U.S. Consumer Products Safety Commission (CPSC) as hazardous to consumers and therefore subject to a recall.
  • Do not use a fake identity.
  • Do not create a new or alternate account to avoid restrictions or limitation imposed on another account.
  • Do not interfere with another users’ business or listing(s).
  • Do not take any transaction off-site.
  • Do not make false claims about other users.
  • Always treat other users with respect.
  • Always treat the 3Beats staff with respect.
  • Do not make threats against 3Beats or its staff.
  • Always provide accurate personal and contact information.
  • Do not engage in any illegal activity, including the infringement of intellectual property, listing items that do not exist or you do not own, shipping items that are different from your listing or the applicable order, money laundering or other forms of fraud.
  • Do not engage in discrimination or hate speech of any kind including adverse references to age, race, national origin, religion, gender, gender identity, sexual orientation or pregnancy.
  • Do not use the platform to engage in threats of violence or to encourage violence in any manner.
  • Do not use the platform to harass, impersonate or intimidate other users.
  • Do not use the site to engage in the transmission of pornography or any obscene materials.

Your access to any and all 3Beats websites is conditioned on your adherence to this policy. Any violation of this section may result in immediate termination of your rights as a 3Beats user. Determinations will be made at the sole discretion of 3Beats and may be implemented without warning or the ability to cure.

2. Listing Standards

In order for 3Beats to function optimally, 3Beats sellers should adhere to the following standards governing their listing:

  • By listing an item on the Site you warrant that you and all aspects of the item comply with 3Beats’s published policies.
  • You warrant that you may legally sell the item.
  • You must accurately describe your item and all terms of sale in your 3Beats shop.
  • Your listings may only include text descriptions, graphics, pictures and other content relevant to the sale of that item supplied by yourself.
  • You may not use stock photography unless you are an authorized dealer or it is a pre-order offer direct from a manufacturer or an authorized distributor. You also may not use content developed by third parties without their express written permission.
  • Listings may not include links or reference to other selling venues, external listings, websites or selling channels. The inclusion of phone numbers or email addresses directly in listings, shop banners, or shop policies is prohibited. Any such additions will be removed from the listing by 3Beats without notice.
  • All items must be listed in an appropriate category with appropriate tags.
  • Each listing must accurately and completely describe the item/items for sale in that listing.
  • If the “in stock” quantity is more than one, all items in that listing must be identical.
  • Each unique item must have its own listing.
  • Your listing shall not promote the sale of items or the use of images that denigrate any race, ethnicity, national origin, religion, gender, gender identity, disability, or sexual orientation, unless there is established and recognized historic, artistic, social or political value in the gear or image. 3Beats will carefully review any such listings in order to provide a fair and reasonable resolution, but 3Beats retains the sole right to make any final determination on this issue.
  • Your listing shall not contain or transmit any code of a destructive nature that may damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or personal information.
  • Your listing shall not host images not part of a listing.
  • Your listing shall not modify, adapt or hack 3Beats or modify another website so as to falsely imply that it is associated with 3Beats. Your listing shall not appear to create liability for 3Beats or cause 3Beats to lose (in whole or in part) the services of 3Beats’s ISPs or other suppliers.
  • Your listing shall not link directly or indirectly, reference or contain descriptions of goods or services that are prohibited under the Terms and Conditions, the Privacy Policy, or other policies as posted on 3Beats.
  • Your shop may not contain a name deemed offensive, in 3Beats’s sole discretion.
  • You may not list any item on 3Beats (or consummate any transaction that was initiated using 3Beats’s service) that, by paying to 3Beats the listing fee or the final value fee, could cause 3Beats to violate any applicable law, statute, ordinance or regulation, or that violates the Terms and Conditions.
  • The price stated in each item listing description must be an accurate representation of the sale.
  • 3Beats reserves the right to edit or amend listings that violate any of its terms, conditions or policies.
  • Sellers may charge reasonable shipping and handling fees to cover the costs for packaging and mailing the items.
  • Sellers may not charge excessive shipping fees.
  • You may not misrepresent the item’s location, or use another user’s account without permission.

Your access to any and all 3Beats websites is conditioned on your adherence to this policy. Any violation of this section may result in immediate termination of your rights as a 3Beats user. Determinations will be made at the sole discretion of 3Beats and may be implemented without warning or the ability to cure.

3. Shop Policies

All sellers are urged to outline shop policies for their 3Beats shop. These policies may include, for example, shipping, trials, returns, payment and selling policies. Sellers must create reasonable policies in good faith and must abide by such policies. All shop policies must comply with 3Beats’s site-wide policies. Sellers are responsible for enforcing their own shop policies. 3Beats reserves the right to request that a seller modify a shop policy.

4. Binding Sale and Shipping Obligations

All sales are binding. The seller is obligated to ship the order or otherwise complete the transaction with the buyer in a prompt manner, unless there is an exceptional circumstance, such as: (a) the buyer fails to meet the terms of the seller’s listing (such as payment method), or (b) the seller cannot authenticate the buyer’s identity. If the seller agrees to 2-day free shipping, the seller is obligated to deliver the item in two days. The buyer is obligated to deliver appropriate payment for items purchased, unless there is an exceptional circumstance. By purchasing an item on 3Beats, the buyer agrees to the specific return and other policies set forth by the individual seller and the seller is obligated to adhere to their return policy. Both buyer and seller acknowledge and agree that transactions on the Site are between the buyer and seller. The Site exists as the platform for the transaction, but does not make 3Beats a party to the transaction. Accordingly, 3Beats retains the right to suspend or terminate a user’s privileges for failing to consummate a transaction, but 3Beats does not have a mechanism to force the completion of a sale or force acceptance of payment. Any failure to complete a binding sale may result in immediate termination of your membership to 3Beats.

5. Delivery Policy and Refunds/Returns

If you sell an item on 3Beats, you are obligated to deliver the actual item that was sold, or one of the series, in a reasonable period of time after the sale. You cannot deliver a substitute or replacement item, or withhold delivery, without the express consent of the buyer. If you have not shipped within three (3) business days of completing the sale, 3Beats reserves the right to issue a refund to the buyer on your behalf. To the extent there are issues with payment, please direct them to 3Beats support team at support@3beats.com. If a buyer wishes to return the item, you are obligated to follow your shop policy on returns and refunds or, in the instance of a sale in the EU, may be obligated to accept a return pursuant to EU law (see below). If you agree to refund an item, you must issue with refund within two business days of your receipt of the product.

EU law may require that you accept a return, depending on the reason for the return. Please observe and understand the requirements set forth here.

6. Off-Site Transactions/Void Transactions/Fee Avoidance

No sales may be carried out via private message as a means to avoid 3Beats’s sales fee. Any other efforts to move sales initiated on 3Beats off-site to avoid fees is strictly prohibited and may result in account suspension or termination. Any transaction initiated on the Site, but consummated off-site will not be subject to any of 3Beats’s policies or protections. 3Beats reserves the right to charge its fee for any transaction initiated on the Site and completed off-site. You waive any and all claims against 3Beats for such fee.

7. Shipping Labels

When you purchase a shipping label on 3Beats, for either domestic or international use, you are responsible for ensuring that all fields are filled out completely and accurately, including size, weight, description (if any) and declared value (if any). Any liability for a failure, or failures, to accurately or appropriately fill out the information will be transferred to you as the user. You also agree that you will not use a 3Beats shipping label to send anything harmful or dangerous. You agree to indemnify and hold 3Beats, its officers, directors, employees, and agents harmless for any claims or damages associated with any breach of this provision.

8. Sales Tax

As a seller, you are responsible for collecting and remitting any sales, or other, taxes due and owing on your sales. You agree to indemnify and hold 3Beats, its officers, directors, employees, and agents harmless for any claims or damages associated with any breach of this provision.

9. Waiver of Claims

You acknowledge that 3Beats is only a marketplace that provides a digital connection for users. 3Beats is not a party to the actual transaction. You expressly waive and release 3Beats (and 3Beats’s officers, directors, agents, subsidiaries, joint ventures and employees) from any and all claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with the failure of a user to complete a sale.